Refund policy

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds under any circumstances.

This policy is in place to maintain the highest standards of hygiene and product integrity.

Please ensure that you review your order carefully before completing your purchase, including product details, lengths, and shipping information.

Damages & Issues
We ask that you inspect your order upon delivery. If you receive the wrong item or a product that is defective, please contact us within 48 hours of delivery at masamaco04@gmail.com with your order number and clear photos of the issue. We will review the situation and work to resolve it appropriately.

Shipping Responsibility
Masamaco is not responsible for lost, stolen, or undelivered packages due to incorrect shipping information provided at checkout.

For any questions, please contact us at masamaco04@gmail.com